As e-commerce volumes surge, carriers must balance speed with reliability. In this post we explore three practical steps to reduce delivery exceptions: accurate address validation, better packaging guidelines, and smarter route planning using historical data. Implementing these measures can lower re-deliveries, cut costs, and improve customer satisfaction.
Simple validation at checkout prevents common failures. Use autocomplete, confirm postal codes, and warn customers when the address appears incomplete.
Tailored packaging reduces damage and handling time. Include clear fragile labels and choose cushioning based on product weight and dimensions.
Analyze historic delivery data to optimize stop sequences and time windows. This reduces mileage and increases first-time delivery rates.